Why is my HP Printer Offline?
Do you receive printer offline error message on your display screen? Printer offline errors always pop up if you start printing your documents or perform the scan, copy or fax functions. No matter any model that you use or your device is old or new. If you end up with HP printer offline or not responding error, and want to know why is my printer offline, find the best one on our website.
Reset Your Printer
The first and foremost step is to go for a quick device reset or restart. Search if your HP printer has automatic reset option if you have tried to use it and your printer settings will reset
Verify that all the cable connections are secure and ensure that you attach the cables firmly to your device. It is always important to use good quality cables (Power and Ethernet cable)
Check the Device Software
- Update the printer software that you use and ensure that it is the latest version. In case if the software version is old uninstall it and install the latest version
- For software installation can either visit our webpage or use the CD available with the device package
Use HP Tools
Download and use HP print and scan doctor tool and this step will help to avoid the error. Open the tool and select the scan button and wait until the process complete. Using these tools you can fix any type of error that popup
Search if there are any alternative scan tools available to use with your printer and download it after the compatibility check
Clear all the Paper Jams
- Remove the stuck paper inside the printer and make sure you place the paper properly
- Suggest you delete all the existing print jobs and try printing the documents again
If the offline errors still remain you can try servicing your printer and if your device is under warranty period it is not necessary to pay any service charges.
Contact our HP Customer Service Phone Number to solve this issue through our Technical Support Team.